StarRez Welcomes the Adirondack THD and RMS Mercury Communities to Global Connect 2023 in Baltimore

StarRez heads to Baltimore, Maryland for Global Connect 2023! The 2023 event will be the first to bring together the StarRez, THD, and Mercury communities for an in person event. We are passionate about connecting with the community and providing opportunities for the community to grow and develop relationships with one another. The conference unites the community and StarRez team for several days of action-packed learning, networking, best practice sharing and industry insights.

Event Highlights

"Way beyond expectations! So well organized on every level - the content, the knowledge, the employees, the food and drinks, the entertainment, the hotel and the hotel staff. We cannot wait for next year's conference" – Emily Carrow, Cal Poly San Luis Obispo

"The conference was AMAZING. I've been to quite a few professional conferences throughout my career and this one set a new gold standard. A tip of my hat to anyone and everyone who played a role in coordinating it." – Adam Apperson, Boise State University

"I enjoyed the engaging and helpful content. As a newbie to StarRez and first-time Global attendee, I was able to follow along really well. –Jemilla Flanagan, Clayton State University


The 2023 Global Connect event brings together the best of the Adirondack Summit, RMS World, and Global Connect events for three days of learning, networking, or collaborating. Sessions will be offered for all three solutions and networking opportunities will bring together the StarRez, THD, and Mercury communities.

Learning Sessions
Learning Sessions

You will have a tough time trying to choose which sessions to attend. Sunday begins with in-depth classroom style learning-sessions lead by staff where we encourage you to bring your laptop or tablet device. The remainder of the conference features a wide range of learning sessions that can help you become more proficient with a range of features and tips from our subject matter experts.

Best Practices
Best Practices

Our most popular sessions are presented by your colleagues from around the world sharing real examples of how the community manages applications, room assignments, billing, communications, track resident engagement and more. You will find out first hand how other institutions are getting more value from the solution and delivering great resident experiences. These sessions will give you amazing insights to how others are getting the most from StarRez, THD, and Mercury.

Dashboard Competition
Dashboard Competition

This is an opportunity for you to share with the how you leverage Dashboards to assist with your housing needs. We are looking for submissions that will INSPIRE or WOW the community with how you use StarRez Dashboards to accomplish a complex process, showcase your unique design, or leverage StarRez Web functionality.

Q & A
Q & A

Enjoy some face-to-face time connecting with subject matter experts who implement and support the products you use every day. Feel free to discuss product or business process questions/ideas you have on the solutions you already own.

Outstanding Dining Experiences
Outstanding Dining Experiences

As part of your registration, a networking dinner is included for Sunday, Monday, and Tuesday. The dinners provide an opportunity to catch up with colleagues, chat about the sessions of the day, and even have a little fun. Past networking dinner locations include the USS Midway, World of Coca-Cola, Dallas Cowboys stadium and many other amazing locations.

Optional Networking Tour
Optional Networking Tour

Join us in exploring Baltimore while connecting with the StarRez community from around the globe. The networking tour will include a stop at a local campus as well as a tour of the National Aquarium, lunch & transport. More details coming soon! Cost $140

Fun, Friendship & Competition
Fun, Friendship & Competition

We invite all attendees to join the annual international StarRez World Cup soccer game or our Annual StarTrivia competition!


The registration fee covers all training, workshops, and the following meals throughout the conference: Sunday (Opening Reception dinner), Monday (breakfast, morning tea, lunch, afternoon tea and dinner), Tuesday (breakfast, morning tea, lunch, afternoon tea and dinner). Please be reminded that flights & accommodation are not included.

Please complete the online registration form as soon as possible to confirm your place at the conference. Payment is required upon registration via our online payment system. Visa, MasterCard and American Express are accepted.

All attendees must individually register and make payment for the event which is chargeable in $USD.

In order to receive the Early Bird rate for StarRez Global Connect 2023 registrations must be received and paid by the March 31, 2023. Registrations received and/or unpaid after the advertised rates will be charged at the regular registration rate.

Early Bird Registration Fee
19 - 31 Mar 2023
Regular Registration Fee
01 Apr - 14 Jul 2023


More Information

Agenda Are you looking for information so that you can book your flights and hotel? Feel free to refer to the agenda

Call for Programs, Panels & Dashboards Do you have an interesting process or best practice that you'd like to share with the community? Is there a topic you're passionate about? If so, we’d love to hear from you! Submit a program or panel idea!

Optional Networking Tour Join us in exploring Baltimore while connecting with the StarRez community from around the globe. The networking tour will include a stop at a local campus as well as a Baltimore venue and lunch. More details coming soon!

Bring a guest We love it when our customers bring guests to the networking events! Look for more information soon on the events and cost to bring a guest to the networking events.

Why attend StarRez Global Connect? Are you looking to enhance your resident experience, increase efficiencies, help your operation achieve its goals, connect with likeminded colleges or learn about the future of StarRez products and industry trends? Then there is no better place to be. See the sample justification letter.

Sign up for Q&A Sign up for Q&A time with StarCare will be available in July 2023.

Hotel Accommodations

Hyatt Regency Baltimore 300 Light Street, Baltimore, MD, 21202, USA Phone: +1 410 528 1234

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"Enjoy Baltimore's Inner Harbor From Our Luxurious Urban Hotel. Experience an exceptional stay at our Baltimore Inner Harbor hotel designed for business and vacation travelers. Discover a unique blend of urban luxury and local hospitality with stylish rooms and suites that give you a sense of home and tech savvy enhancements that keep you productive. Our convenient location makes it easy to walk to area museums, historic landmarks and attractions like the National Aquarium and Camden Yards. Enjoy what happens when convenience meets charm at Hyatt Regency Baltimore Inner Harbor."

StarRez Hotel Rate:

alt text Single Occupancy: $189.00 USD

alt text Double Occupancy: $189.00 USD

The Guest Room Rates are quoted exclusive of applicable occupancy tax (currently 17.5%), applicable service fees, and/or Hotel-specific fees in effect at the time of the event. The above group rates are offered, based on availability, 3 days before and 3 days after the event. Reservations are available until June 16, 2023 or until sold out. To make a reservation, go to the StarRez reservation site.

Check In & Check Out Hotel check-in time is after 4:00pm on the day of arrival. Check-out time is at 11:00am. on the day of departure. Early check-in and late check-out is subject to availability through authorization from the Front Desk. Luggage storage is available for guests arriving prior to 4:00pm.

Parking For your convenience, Hyatt Regency Baltimore offers both valet and self-parking options based upon availability. Currently, self-parking in the parking garage is $30.00 per day and overnight valet is $42.00.

Hotel Website To learn about the Hyatt Regency Baltimore Inner Harbor and the amenities it has to offer you can check out the website.