2024 APAC Regional Connect | Canberra

Thursday 6th June 2024

• 08:30 - 09:00 - Arrival
  • Enjoy a tea or coffee before the event starts.
• 09:00 - 09:15 - Welcome & Introduction
  • Join the StarRez team to kick off the event as we dive into StarRez news and announcements.
• 09:15 - 09:30 - New Feature Highlight
  • We'll be sharing what our Product team is working on, including news of exciting upcoming product feature releases.
• 09:30 - 10:00 - Networking Activity
  • Get to know your fellow StarRez community users with a fun filled networking activity, where we'll also be taking our event photo!
• 10:00 - 10:45 - Customer Spotlight - To Be Announced
  • It's time to shine the spotlight on our amazing StarRez community, as we hear from a StarRez customer how they have streamlined processes and built a thriving residential community using StarRez. More information to be published soon.
• 10:45 - 11:00 - Morning Tea
• 11:00 - 11:45 - Harness the Potential of PortalX Forms for Increase Efficiency & Enhanced Resident Experience
  • Have you got paper or online forms for your residents to complete outside of StarRez? In this session we will be reviewing how you can digitise and enhance your residential processes using PortalX Forms, such as room changes, early termination requests and more.
• 11:45 - 12:45 - PortalX Forms Competition
  • Put your new knowledge to the test and get hands on in creating your own forms and processes with help from the StarRez team.
• 12:45 - 13:30 - Lunch
• 13:30 - 14:15 - Billing 360
  • We'll be highlighting best practices for Accounts & Billing within StarRez, as well as plenty of options for creating automation such as lockout billing, arrears & debt recovery, and month end processing.
• 14:15 - 15:00 - Streamlining the Resident Lifecycle
  • Have you ever wondered how you can bring greater efficiencies to your teams’ ways of working, throughout all touch points in the resident lifecycle? In this session we'll explore innovative approaches and best practices from application to move in and beyond.
• 15:00 - 15:15 - Afternoon Tea
• 15:15 - 16:00 - Next Level Reporting & Text Templating
  • Learn how to showcase meaningful information using our powerful reporting tools and learn the in's & outs of Text Templating to take your portal and communications to the next level.
• 16:00 - 16:30 - StarRez Regional Connect Closure
  • Official closure of our StarRez Regional Connect event, where we will be announcing the winner of our PortalX Forms Competition!

FAQ's

How much does it cost?

• Please see the Registration section below for Early Bird & Regular pricing. StarRez will be providing catering, please let us know if you have any dietary requirements during the registration process.

Is this a formal training session?

• Simply put, no. StarRez will be presenting on a wide range of topics and facilitating conversations, especially around trends in the housing industry, market or segment that we all face.

What should I bring?

• Your laptop - content will be interactive and you will be asked to follow along & participate in activities.
• Your ideas, experiences & questions.
• The equipment you need to take notes and stay connected: tablets, notebooks, stone and chisel. WiFi connection details will be provided.
• A name badge if you have one! Paper nametags will also be available.

How can I contact the organiser with any questions?

• For event specific questions, please contact the StarRez team at connect@starrez.com

Do I have to bring my printed ticket to the event?

• No, we will be checking you in via StarRez Event Management Module

Can I invite other colleagues that use StarRez?

• Yes, please feel free to forward them the event registration. We would be happy to meet your coworkers! Please know that capacity is limited for this event so sign up ASAP.