Global Connect is coming to San Diego!

Our favorite time of the year is every July when we proudly host the StarRez Global Connect. This year we are excited to be in San Diego, California at the Sheraton San Diego Hotel & Marina. StarRez is passionate about connecting with the community and providing opportunities for the community to grow and develop relationships with one another. The conference unites the community and StarRez team for several days of action-packed learning, networking, best practice sharing and industry insights.

The following details will help you to prepare for the conference.

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Event Highlights

"This conference is such a welcoming and well ran event. The entire team goes out of their way to make sure you are getting the most of the experience." – Alisha Norman, Central Michigan University

"I found the conference very helpful and our team left with some concrete plans and have already made some changes to help our department run more efficiently." – Jennifer Post, Southern Methodist University

"Had an amazing time. Thank you for all the planning and effort that went into a well-run conference. If anyone is ever on the fence about attending, please send them my way." – Chris Bruno, Kennesaw State University


This is your chance to connect with hundreds of colleagues from your industry that would love to meet, connect and share their experiences, discuss industry trends, best practices and common challenges. There are many opportunities throughout the conference to network with great people from around the world.

Learning Sessions
Learning Sessions

You will have a tough time trying to choose which sessions to attend. Sunday we have the chance for you to bring your laptop or tablet device for in-depth classroom style learning sessions led by StarRez staff. Then we have a wide range of learning sessions throughout the conference that can help you become more proficient with a range of StarRez features and tips from our subject matter experts.

Best Practices
Best Practices

Our most popular sessions are presented by your colleagues from around the world sharing real examples of how they use StarRez technology to manage PortalX, room assignments, billing, communications, track resident engagement and more. You will find out first hand how other institutions are getting more value from the solution and delivering great resident experiences. These sessions will give you amazing insights to how others are getting the most from the StarRez platform.

PortalX Competition
PortalX Competition

This is an opportunity for you to share with the StarRez community how you leverage StarRez PortalX to assist with your housing needs. We are looking for submissions that will INSPIRE or WOW the community with how you use StarRez PortalX to accomplish a complex process, showcase your unique design, or leverage PortalX functionality.

Q & A
Q & A

Enjoy some face-to-face time connecting with StarRez subject matter experts who implement and support the products you use every day. Feel free to discuss product or business process questions/ideas you have on the StarRez solutions you already own.

Outstanding Dining Experiences
Outstanding Dining Experiences

Networking Dinner aboard The USS Midway: We invite you for an unforgettable evening on Midway’s four-acre outdoor deck floating in the San Diego bay. You’ll be dining, dancing and taking in the views of the downtown skyline, San Diego-Coronado Bridge & Point Loma. Celebratory Dinner at the Beach House, Belmont Park: Let’s sit back, relax and experience a true California beach sunset with your newfound StarRez family!

Optional Networking Tour - $100.00USD
Optional Networking Tour - $100.00USD

An optional fun-filled, networking adventure as we explore the University of San Diego campus, the Air & Space Museum (Balboa Park) and lunch and shopping at the famous San Diego Old Town. The tour will return to the Sheraton by 2pm so you can jump into the afternoon sessions. The tour price includes lunch and chartered bus transportation for the day. Tour attendance requires booking prior to June 28th, 2020 and spaces are limited. Book early to avoid disappointment. See link in "more info".

Fun, Friendship & Soccer
Fun, Friendship & Soccer

We invite all attendees to join the annual international StarRez World Cup soccer game.


The registration fee covers all training, workshops, and the following meals throughout the conference: Sunday (Opening Reception dinner), Monday (breakfast, morning tea, lunch, afternoon tea and dinner), Tuesday (breakfast, morning tea, lunch, afternoon tea and dinner). Please be reminded that flights & accommodation are not included.

Please complete the on-line registration form as soon as possible to confirm your place at the conference. Payment is required upon registration via our online payment system. Visa, MasterCard and American Express are accepted.

All attendees must individually register and make payment for the event which is chargeable in $USD.

In order to receive the Super Early Bird & Early Bird rate for the StarRez Connect – Global 2020 registrations must be received and paid by the deadline date. Registrations received and/or unpaid after the advertised rates will be charged at the regular registration rate.

1. Early Bird Registration
01 Mar - 30 Apr 2020
2. Regular Registration
01 May - 30 Jun 2020

More Information

Draft Agenda Are you looking for information so that you can book your flights and hotel? Feel free to refer to the draft agenda.

Call for Programs & Panels Do you have an interesting process or best practice that you'd like to share with the community? Is there a topic you're passionate about? If so, we’d love to hear from you! Submit a program or panel idea!

Optional Networking Tour We're going to have fun exploring local San Diego sites while connecting with the StarRez community from around the globe. See further information about the optional networking tour.

Bring a guest We love it when our customers bring guests! Email us at with your guests full name and which event they'd like to attend and we will send you through an email with an invoice.

Available guest events:

  • 7/12/2020 Sunday - Networking Tour $100.00USD
  • 7/12/2020 Sunday - Welcome Dinner at Sheraton Hotel $120.00USD
  • 7/13/2020 Monday - Networking Dinner aboard The USS Midway $130.00USD
  • 7/14/2020 Tuesday - Celebratory Dinner at the Beach House, Belmont Park $110.00USD

Want to sign up for the networking tour? You can do this when you register initially OR if you'd like to do this after you've registered then send an email to and we will send you an invoice.

Why attend StarRez Connect Global? Are you looking to enhance your student experience, increase efficiencies, help your operation achieve its goals, connect with likeminded colleges or learn about the future of StarRez products and industry trends? Then there is no better place to be. See the sample justification letter.

Sign up for Q&A Sign up for your 25 minute face-to-face Q&A timeslot with a StarRez subject matter expert. Q&A sign up will be available starting July 6, 2020.


Sheraton San Diego Hotel & Marina 1380 Harbor Island Drive, San Diego, CA, 92101, USA. Phone: +1 619 291 2900

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"Sheraton San Diego Hotel & Marina dazzles guests with waterfront views, sophisticated accommodations and four-star amenities. Benefiting from an excellent location on Harbor Island, our resort places the best of San Diego nearby; enjoy proximity to downtown, Gaslamp Quarter, San Diego Zoo and Petco Park. Waterfront views and finely crafted American cuisine are on display at Harbor's Edge, or stop by Quinn's Ale House for a refreshing microbrew. You will love our sprawling outdoor pool complex, offering ample opportunities to soak in the San Diego sunshine; our hotel also boasts a 24-hour, state-of-the-art fitness center and luxury spa. "

StarRez Hotel Rate:

alt text Single Occupancy: $219.00 $USD

alt text Double Occupancy: $219.00 $USD

The Guest Room Rates are quoted exclusive of applicable occupancy tax (currently 10.695%), Tourism Marketing District Assessment (2%) and CA Tourism Fee ($0.85%) in effect at the time of check in. The above group rates are only available from July 10th –15th, 2020 and available until June 19th 2020 or until sold out. To make a reservation, go to the StarRez reservation site and select ‘Make a Reservation’.

Check In & Check Out Hotel check-in time is after 3:00pm on the day of arrival. Check-out time is at 12:00pm. on the day of departure. Early check-in and late check-out is subject to availability through authorization from the Front Desk.

Complimentary Airport Shuttle Arrive via a complimentary shuttle from San Diego International Airport (shuttle details) via the Sheratons exisiting shuttle schedule.

Parking For your convenience, Sheraton San Diego Hotel & Marina offers both valet and self-parking options based upon availability. Self-parking will be $27 per vehicle per night and Valet Parking will be $34 per vehicle per night. A 25% discount will also apply to daily parking rates.

Hotel Website To learn about the Sheraton San Diego Hotel & Marina and the amenities it has to offer you can check out the website.

Sheraton San Diego Hotel and Marina, 1380 Harbor Island Drive, San Diego, California
Sheraton San Diego Hotel and Marina, 1380 Harbor Island Drive, San Diego, California